F.A.Q.

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YES. With our unique Preventative Maintenance Model we are onsite and working to keep your business running smoothly. We also believe that smarter users mean less problems. So training and education of staff is high on our priority list.
YES. We will install and configure any software you require, and even deal with third party providers on your behalf, taking away the headache of dealing with them.
YES. We can backup your website even if it is not hosted with us, provided we have the correct information. All websites created and hosted by us gets backed up on a regular basis, so you can feel safe that your online presence will never be lost.
NO. Although some of our services require a signed contract, they have a 30 day cancellation period which can be initiated by any party throughout the contract period.
We do customised pricing depending on your company’s needs. Some websites for example might not need regular updating, and thus will only have a once off fee. Some companies might need more onsite time than others. A full assessment of your needs will enable us to find a solution that works for you.
YES. If you currently have a service provider or a hosting company you work with we will gladly assist in the migration of your services to us. With an expert hand we can ensure no data gets lost, and you are up and running with minimal downtime.
YES. Not only can we provide you with a unique domain name of your own, we can also assist in the name picking process. Simple domain names are often easier to remember and easier to read to someone over the phone.
YES. Hosting of your company emails is our specialty. Not only can we provide an uninterrupted email service, we can even brand every outgoing email sent from your staff company wide. This provides uniformity and brand awareness.
Most services, including ours will allow up to 500 emails per hour from one person. If you plan on sending out more than that as a marketing campaign you will need to use a third party to send bulk email. Please remember that unsolicited email sending is classified as spam.
ALL THE VISITORS. There is no limit to the amount of people who can view your website, it is, after all, the front facing image of your business. With industry leading technology on a world class platform your website can be viewed across the globe, at any time, by any amount of people.
As fast as your internet. The servers that your website will be hosted on run on SSD (Solid State Drives) and has access to 10Gbps fiber internet. Thus access to your site will be as fast as your internet can handle. The servers presenting the site to the world, even faster.
On the top right of this page you will see a tab that reads “CONTACT” Fill in the form and a consultant will contact you to discuss your needs.
Predominantly in the west side of Johannesburg. Randburg, Sandton, Fourways, Roodepoort, Krugersdorp. Although we have many clients outside of these areas, keeping clients close allows us to provide instant support in case of an emergency.
YES. We are registered with all major IT suppliers around JHB. This allows us to get needed hardware at a moments notice, and at very competitive prices.
NO, not necessarily. In most cases the computers were just neglected and not well maintained. This will lead to diminished performance and sometimes failure of the hardware. A well maintained computer only needs minor upgrades now and then to be of long term value to your business.
If it is repairable, we can repair it. With preventative maintenance we can easily spot when a computer might go down and act accordingly. Even after a failure we can assess and repair if possible.
YES. For all service contract clients there are disaster plans in place. From accidental deletion of files on the server, to complete loss of every asset, we can customise the plan to your needs.
YES. From email branding, to GOOGLE ADS, to updating your website we can do it all. Making sure your products and marketing get to the right people is critical, and we can make it happen. With in depth reporting and analysis we can focus our efforts to maximize results.

Support Articles

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Fun Support Facts

We Love Our Jobs And That Makes All The Difference

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Support Tickets Answered

Our world class support ticket system enables us to quickly and efficiently handle your support requests.

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Designs and Websites

We love giving a company a unique look and feel. Branding that speaks to the essence of your business.

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Cups of Coffee Sipped

Late nights require some serious coffee intake. I think this number might be low-balling it.

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Hours of Video Games

All work and no play makes jack a dull boy.

Here’s what we do

All Our SLA Clients Enjoy These Benefits, And More.

  • Unlimited Remote Support
  • Unlimited User Administration
  • Unlimited Help Desk
  • Unlimited Access to The Support Portal
  • Unlimited Third Party Liaison
  • Product Purchasing Advice
  • Project Planning
  • Mobile Device Setup
  • Network Management
  • Unlimited Assessments And Audits
  • Computer & Laptop Repair
  • Preventative Maintenance
  • Unlimited Staff Training
  • Seasonal Cleaning of Equipment